Privacy Statement

Privacy Statement

Knitting Needle Lane understands that your privacy is important to you and that you care about how your personal data is used, we respect and value the privacy of all our customers and will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

Information about us:

Knitting Needle Lane : Sole Trader

Registered Address : 41 Walpole Road,Cambridge,CB1 3TH

Telephone number: 01223 561865

This privacy information explains how we use your personal data: how it is collected, how it is held, and how it is processed, it also explains your rights under the law relating to your personal data.

Under the General Data Protection Regulation also known as GDPR, Personal data is any information about you that enables you to be identified.
Personal data covers obvious information such as name and contact details, but it also covers less obvious information such as identification numbers, electronic location data and other online identifiers.

Personal Data we may collect and Why?
• Name
• Address
• E-mail address
• Telephone number
Information about the product or services you have enquired about

How we use your information:

We only ever use your personal data with your consent, or to the extent necessary to:

• Supplying our products and or services to you
• Your personal details are required in order for us to enter into a contact with you and deliver your order
• Communicating with you, this may include responding to emails or calls from you

We will only use your information for the purpose it was collected (or for similar/related purposes). For our clients, this includes using use personal data to the extent necessary to perform our contractual obligations (such as administering their accounts and providing them with services). We will never sell your personal data or share it with third parties who might use it for their own purposes.

Who we share your information with?
We only Share your information with a third party for the purpose of Making the product and registering the Guarantee of your product.
In some limited circumstance, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instruction of a government authority.

How and where do we store your personal data?
We will only store your personal data in the UK, this means it will be fully protected under the GDPR

Access to your personal data
If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it.
This is known as a subject access request
All subject access requests should be made in writing and sent to the e-mail or postal address shown above.

We will respond to your subject request with in 1 Calendar month from date of receipt.
Normally we aim to respond in full including a copy of your personal data within this time, in some cases this may not be possible especially if your request is more complex, more time may be required up to a maximum of 2 months from the date of receipt.
You will always be kept fully informed of our progress.

How do you contact us?

To contact us about anything to do with your personal data and data protection, including making a subject access request, please contact:

Camilla Carter :

Changes to this privacy notice:

We may make changes to this Privacy Policy from Time to time. This may be necessary, if the law changes or if the Business changes in any way that will affect Person Data Protection.